Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the website driftwright.co.uk and any purchases made through it. By accessing our website or making a purchase, you agree to be bound by these Terms.

The website is operated by Driftwright & Cooper Ltd, a company registered in England and Wales.

2. Age Restriction

You must be at least 18 years of age to purchase alcohol from our website or to access certain areas of the site.

By placing an order, you confirm that you are 18 years of age or older. We reserve the right to cancel any order where we reasonably believe the purchaser is under 18. Delivery personnel may request identification to verify age upon delivery.

It is a criminal offence in the United Kingdom for anyone under 18 to buy or attempt to buy alcohol, or for anyone to buy or attempt to buy alcohol for someone under 18.

3. Products and Pricing

Product Descriptions

We make every effort to ensure product descriptions, images, and specifications are accurate. However, we do not warrant that descriptions or other content are error-free. If a product you receive differs materially from its description, please contact us.

Pricing

All prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable. Delivery charges are shown separately before checkout. We reserve the right to change prices at any time, though changes will not affect orders already placed.

Availability

Our products are subject to availability. We produce spirits in small batches, and certain products may be limited edition or seasonal. If a product becomes unavailable after you place an order, we will notify you and offer a full refund or alternative.

4. Orders and Payment

Placing Orders

Orders placed through our website constitute an offer to purchase. We reserve the right to accept or decline orders at our discretion. Order confirmation does not constitute acceptance; acceptance occurs when we dispatch the goods.

Payment

Payment is processed securely through our third-party payment provider. We accept major credit and debit cards. Full payment is required at the time of order. We do not store your complete payment details on our servers.

5. Delivery

Delivery Areas

We currently deliver to addresses within the United Kingdom. International shipping may be available for certain destinations; please contact us for enquiries.

Delivery Times

Estimated delivery times are provided at checkout. While we endeavour to meet these estimates, they are not guaranteed. Delays may occur due to factors outside our control.

Age Verification on Delivery

Our delivery partners may require proof of age upon delivery. If the recipient cannot provide valid identification showing they are 18 or over, the delivery may be refused, and redelivery charges may apply.

Risk and Title

Risk of loss or damage passes to you upon delivery. Title to the goods passes to you when we receive full payment.

6. Returns and Refunds

Your Right to Cancel

Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period to cancel your order, starting from the day you receive the goods. To exercise this right, contact us with your order details.

Return Conditions

To be eligible for a return, products must be:

• Unopened and in original sealed condition
• In original packaging
• Returned within 14 days of cancellation notification

You are responsible for return shipping costs unless the product is faulty or incorrectly described.

Faulty or Damaged Products

If you receive a faulty or damaged product, please contact us within 48 hours of delivery with photographs. We will arrange collection and provide a replacement or full refund, including any delivery charges.

Refund Processing

Refunds will be processed within 14 days of receiving the returned goods (or proof of return postage). Refunds will be made to the original payment method.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of Driftwright & Cooper Ltd or its licensors and is protected by UK and international intellectual property laws.

"Driftwright & Cooper", "Tuerto", "Cask Adrift", and associated logos are trademarks of Driftwright & Cooper Ltd. You may not use these marks without our written permission.

8. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website. Prohibited conduct includes:

• Attempting to gain unauthorised access to our systems
• Transmitting malicious software or harmful code
• Using the site for fraudulent purposes
• Reproducing or redistributing our content without permission

9. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
• Our total liability for any claim shall not exceed the amount you paid for the relevant product or service.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Consumer Rights

These Terms do not affect your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015. If any provision of these Terms conflicts with your statutory rights, your statutory rights shall prevail.

11. Responsible Drinking

We encourage responsible consumption of alcohol. For information and support regarding alcohol consumption, please visit Drinkaware.

Please drink responsibly and never drink and drive.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where you are a consumer and entitled to bring proceedings in your local courts.

13. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have questions about these Terms, please contact us:

Driftwright & Cooper Ltd
Email: hello@driftwright.co.uk